Why Syncing Matters
Your Exodus Wallet must sync with the blockchain to show accurate balances, transaction history, and enable sending or swapping tokens.
Common Sync Problems
- Stuck on "Syncing…" or "Connecting…": May indicate poor connectivity or app errors.
- Outdated Blockchain Data: Cached files might be corrupted or incomplete.
- Firewall / Antivirus Blocks: Security apps may interrupt blockchain data flow.
- App Bugs or Outdated Version: Older versions may fail to sync properly.
Fix These Sync Issues
- Check Internet Access: Stable, high-speed connection is essential.
- Restart Exodus: Fully close and reopen the app on desktop or mobile.
- Update Exodus: Install the latest version from the official site or app store.
- Clear Cache or Reinstall: Clearing cache or reinstalling removes bad blockchain files – ensure your recovery phrase is safe first.
- Check Firewall / Antivirus: Whitelist Exodus and its network processes.
- Try on Another Device: This helps determine whether the issue is device-specific.
Prevent Future Sync Problems
- Keep Exodus up‑to‑date.
- Ensure consistent internet uptime.
- Regularly back up your wallet and clear cache if issues reoccur.
Need Additional Help?
If sync issues persist after trying these steps, contact ExodusDeskCare with app logs and the steps you've taken for faster support.