1. Exodus Wallet Stuck on Offline Mode
This issue usually happens due to network connection problems or firewall restrictions.
Fix:
- Check your internet connection.
- Disable any VPN or firewall temporarily.
- Restart the Exodus app.
- If it persists, reinstall the wallet.
2. Balance Showing Zero
Sometimes, your wallet balance may appear as zero due to syncing issues or incorrect wallet version.
Fix:
- Update Exodus to the latest version.
- Refresh wallet data by logging out and logging back in.
- Check the transaction history to confirm funds.
3. Transaction Failed During Swap
Swap failures are common due to network congestion, insufficient gas fees, or wallet errors.
Fix:
- Ensure you have enough ETH or relevant fees for the swap.
- Try again later when the network is less congested.
- Restart the app and update if needed.
4. Tokens Not Showing Up
Your tokens might not display if they are newly added or if the wallet cache is outdated.
Fix:
- Manually add the token using its contract address.
- Refresh or restart the wallet.
- Ensure you are connected to the correct network.
5. Wallet Not Syncing Properly
Syncing issues can be caused by server problems or outdated software.
Fix:
- Check Exodus status page for server outages.
- Update the app to the latest version.
- Restart your device and the wallet app.
When to Contact Support
If you've tried these fixes and still face issues, reach out to ExodusDeskCare support for expert help.