How to Troubleshoot Exodus Wallet No Internet Connection Errors

Get your Exodus Wallet connected again when you're seeing “No Internet Connection” or “Offline Mode”.

Why Does This Error Happen?

Exodus may report no connection due to restrictive firewalls, unstable internet, VPN interference, or temporary app bugs.

Step-by-Step Fixes

  • Check Internet: Ensure your device has active, stable connection (Wi‑Fi or mobile data).
  • Disable VPN/Proxy: Turn off any VPN or proxy to allow Exodus direct internet access.
  • Allow in Firewall/Antivirus: On desktop, ensure Exodus is permitted through network protection settings.
  • Restart App & Device: Close Exodus completely, reboot your device, and reopen the app.
  • Clear App Cache/Data: On mobile: Settings → Apps → Exodus → Clear Cache. ⚠️ Clearing data may require wallet re‑setup—keep your recovery phrase safe.
  • Update App: Ensure Exodus is running the latest version—older builds might fail to connect.
  • Reinstall Exodus: If the issue persists, uninstall and reinstall from the official Exodus website or app store.

Extra Tips

  • Temporarily disable firewalls or antivirus to test if they’re blocking Exodus.
  • Try connecting on another network (e.g., hotspot or different Wi‑Fi).
  • If you're on a corporate network, check with your IT for possible restrictions.

Still Offline?

If the wallet still doesn't connect after trying all steps, contact ExodusDeskCare: include your device type, Exodus version, and network setup.

Need Connection Help?

Our team at ExodusDeskCare can remotely guide you through settings and network fixes.

Contact ExodusDeskCare Support

Click below to connect with our experts and restore your internet access.


Disclaimer: ExodusDeskCare is an independent provider and not affiliated with Exodus Wallet. This guide is for informational purposes only and not financial advice.