How to Troubleshoot Exodus Wallet Hardware Wallet Integration

Resolve connection and syncing issues between Exodus Wallet and hardware devices like Trezor.

Step 1: Ensure Firmware is Up-to-Date

Always make sure your hardware wallet (e.g., Trezor) has the latest firmware installed before connecting it to Exodus Wallet.

Step 2: Check USB Connectivity

Use the original cable and a different USB port if Exodus does not recognize the device. Avoid USB hubs.

Step 3: Restart Exodus Wallet

Close and reopen Exodus Wallet. Restarting the app can fix temporary glitches or device recognition issues.

Step 4: Clear Browser Caches (Trezor Only)

If using a Trezor wallet, clear your browser cache as it may conflict with the wallet bridge communication.

Step 5: Reconnect and Reauthorize

Disconnect and reconnect the device, then reauthorize it through Exodus when prompted.

Still Having Issues?

If the problem persists, contact ExodusDeskCare support for personalized troubleshooting.

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Need More Help?

If you have questions about connecting your hardware wallet, contact ExodusDeskCare support. We're here to help you securely.

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Disclaimer: ExodusDeskCare is a third‑party service provider. We are not affiliated with Exodus Wallet. The information provided is for educational purposes only and not financial advice.