Why Does My Exodus Wallet Show the Wrong Balance?
Balance discrepancies can occur due to several reasons:
- Network synchronization delays or blockchain sync issues.
- Outdated Exodus Wallet software.
- Incorrect wallet settings or disabled assets.
- Corrupted cache or wallet data.
- Pending transactions not reflected yet.
Step 1: Update Exodus to the Latest Version
Ensure you have the latest software to avoid bugs causing balance errors:
- Go to Settings > About > Check for updates.
- Download and install any available updates.
Step 2: Resync Your Wallet
Refreshing your wallet can fix sync-related balance issues:
- Open the wallet with the incorrect balance.
- Click the settings gear icon.
- Select Rescan Wallet or Refresh.
- Wait for the synchronization to complete.
Step 3: Check Wallet Settings
Make sure all relevant assets are enabled:
- Navigate to Settings > Wallet.
- Toggle on any cryptocurrencies missing from your portfolio.
Step 4: Clear Cache and Restart Exodus
Clearing the cache can resolve display errors:
- Close Exodus completely.
- Clear cache through the app settings or reinstall the app.
- Open Exodus again and verify your balances.
Step 5: Verify with Blockchain Explorers
Check your wallet address on blockchain explorers to confirm actual balances and transactions.
Need Additional Support?
If you continue to experience balance discrepancies, contact our support team for personalized assistance.