Common Causes of Exodus Wallet Stuck on Splash Screen
Several factors can cause Exodus Wallet to get stuck on the splash screen, including:
- Corrupted application files due to incomplete updates or installation errors.
- Network connectivity issues preventing the wallet from syncing properly.
- Conflicts with antivirus or firewall software blocking the wallet.
- Outdated software version that needs updating.
- Cache or temporary data corruption within the wallet app.
Effective Troubleshooting Steps
- Restart your device: Simple but often effective to clear minor glitches.
- Check your internet connection: Ensure you have a stable network.
- Disable antivirus/firewall temporarily: See if security software is blocking Exodus.
- Clear Exodus cache and temporary files: On desktop, this can be done by reinstalling the app.
- Update Exodus Wallet: Download the latest version from the official Exodus website.
- Reinstall Exodus Wallet: Backup your recovery phrase before uninstalling, then reinstall the wallet.
When to Seek Professional Help
If the issue persists despite trying all the above steps, contact ExodusDeskCare support for expert assistance.
Preventing Future Issues
- Regularly update your Exodus Wallet to the latest version.
- Maintain a stable internet connection when using the wallet.
- Avoid interfering security software settings.
- Backup your wallet recovery phrase securely.