Understanding the Importance of Your Recovery Phrase
Your Exodus Wallet recovery phrase (12-word phrase) is the only way to restore access to your wallet if you lose your device or forget your password. Losing it means losing access to your funds unless you still have access to your wallet on your device.
What to Do If You Lost Your Recovery Phrase
- Do Not Delete Your Wallet: If you still have access to your Exodus Wallet on your device, do NOT delete it.
- Backup Immediately: From within the wallet, find the option to back up your recovery phrase again. Write it down and store it securely.
- Consider Exporting Private Keys: For advanced users, exporting private keys for individual assets might be an option, but it requires caution.
- Enable Additional Security: Use strong passwords and enable two-factor authentication on related accounts for extra protection.
- Do Not Share Your Phrase: Never share your recovery phrase with anyone. Exodus support will never ask for it.
What If You No Longer Have Access to Your Wallet or Recovery Phrase?
Unfortunately, if you have lost both your recovery phrase and access to the wallet, it is almost impossible to recover your funds. Crypto wallets are designed this way for security and privacy reasons.
Always make sure to back up your recovery phrase in multiple secure locations.
Prevent Future Loss
- Store recovery phrases offline in a safe place, like a fireproof safe.
- Consider using a metal backup for extra durability.
- Never store your recovery phrase digitally (e.g., in email or cloud storage) to avoid hacks.
Need More Help?
If you need assistance or guidance, contact ExodusDeskCare support for expert advice.